Delivery time = processing time + shipping time
Our estimated delivery date is based on a variety of factors, including the destination address, the shipping options you choose, and how quickly we can assemble and prepare your items for shipping. You can calculate the delivery estimate by calculating the processing time of the order and adding the delivery time based on the delivery method you choose.
Shipping time: After your payment is verified, it may take up to 2-3 working days to process the order and send out your order.
Our products will be shipped free of charge.
Notes on taxes and fees:
Tariff is not included in the price, and taxes and fees should be borne by the customer.
To ensure you receive your order faster, we will automatically match the fastest delivery method according to the item and country you order.
Our orders can be delivered to almost any location in the world.
Typically, delivery dates will be within 5 to 8 business days, but our delivery partners may experience service delays due to COVID-19. In addition, please note that if the delivery is delayed due to uncontrollable factors such as statutory holidays, extreme weather, stock shortage, etc., please be patient and understanding.
Total delivery time = Processing time + shipping time
Processing time: Prepare the items to be shipped, usually 2-3 working days.
Shipping time: Package shipping, 5-8 working days.
(* Please note that the shipping time is estimated and calculated from the shipping date, not the order date.)
If there are any problems or unexpected delays, or if you do not receive your package during this period, please contact our customer service at firstname.lastname@example.org.
rs-radio delivery method
rs-radio can be mailed to most addresses in the world, including destinations in the United States, the United Kingdom, Australia, Europe, Asia and more.
In terms of transportation, we provide three mailing methods: DHL, UPS, FedEx
Delivery address modification
Because rs-radio's goal is to complete an order as quickly as possible, we cannot change the shipping address or other details on your order once it has been shipped. So be sure to check your shipping address carefully before placing your order. If you need to modify, please contact us in time to avoid unnecessary trouble. (or send us an email to email@example.com)!
Cancellation of order
If the product has not started shipping, we will refund the full amount.
If the product is being shipped, it cannot be cancelled. Shipping charges for returned products will be charged in accordance with the return policy.
Out of stock goods
If the item you order is out of stock, you will be contacted by email and we will parcel ship the available item via expedited shipping and ship the out of stock item as soon as it becomes available. Or offer you an alternative or refund directly.
Packages are lost or missing
If you receive a shipping notice via email and do not find or receive an order, try:
Check the shipping address (if you live in a residence)
Check with the receptionist again in the reception area (if you live in an apartment)
Some carriers' delivery notices can be sent up to 24 hours before actual arrival. If you still can't find the package, please report it to us immediately. This allows the rs-radio team to assist you in filing your claim and send you a new package replacement.
How do I track my order?
You can track your order during processing and after you leave our warehouse.
Processing: You can check the status on the "My Order" page of your rs-radio.com account.
Shipped: You will receive an email from us once your order has been shipped. In this email, there is the tracking information for your package and the website where you can track your order. Tracking information can also be found in your order details.
All our orders will have a tracking number, please rest assured to purchase and use, we have professional service.
If the tariff is to be paid, is it to be borne by the customer?
All duties to be borne by the customer.
To ensure you receive your order faster, we will automatically match the fastest delivery method based on the item and country you order.
When placing your order, please choose a mode of transportation and the freight will be calculated automatically according to the price list of the relevant shipping company.
Note: To ensure you receive your order faster, we will automatically match the fastest delivery method according to the item and country you order.
You do not need to bear the shipping fee, but you need to bear the tax, and the renewal fee is determined locally.
For more information, contact our customer service team at firstname.lastname@example.org